Awok Coupon Code & Promo Code January,2020
- All Coupons
- Promo Codes
- Free Shipping
More Information About Awok Coupon Code & Awok
How can I raise a complaint for a refund in Android App?
If your product is under warranty as per the policy, you can always raise a complaint for a refund.
Follow the below steps:
Step 1:Open Awok.com App and click on "menu icon" at the left top of the screen.
Step 2:Click on "Track Order" from the list.
Step 3:Click on the "Track Orders" button of that particular order that you want to be refunded.
Step 4:On the order detail screen, scroll down and then click "Add Complaint".
Step 5:On "New Complaint" page tick the "check box" of that particular product that you want to be refunded, and then click "Next".
Step 6:Write the reason in the "Description box" and click "Next".
Step 7:Upload images (if you have) and click "Upload & Next" . You can also click "Skip" if you do not have product images. We strongly recommend you to upload the images (if possible).
Step 8:Fill out the information click "Submit Complaint".
Step 9:Your complaint has been submitted.
Our team will get back to you within 2 working days.
How to use the Coupons?
You can avail discounts via using coupons while placing the order.
Step 1: After selecting your products, please click "View Cart" from the top right corner of the page
Step 2: Please Enter your coupon in Got The Coupons box and click "USE COUPONS" button to apply discount on your order. Once the discount is applied, click on "Secure Checkout" button to complete your order.
My coupon code is not working, how can I get another code?
Please make sure you are using the correct coupon code and its not expired. You can check the details of your coupon here.
If the coupon code is not expired and still not working, you can send an email to [email protected]
Can I exchange the product instead of Return?
Awok.com provides credit coupons to customers which can be used on your future purchases to buy the same products or any other product of their choice.
Full coupon value needs to be redeemed at once.
Two or more coupons cannot be used on the same order.
If order value is more than the coupon value, the balance amount has to be paid by the customer.
Coupon needs to be used within validity period
All additional charges (delivery/processing fee) will be applied.
What payment methods are available?
Awok offers various payment methods to help customers purchase items from our website. All of our online payment methods are highly secured.
Here is a list of all payment methods:
-Pay by Card (Online) [Recommended]: You can make the payment online using Master or Visa Card. Please note that Awok uses highly secure technology for online payment collection and it does not incur any payment processing charges.
-Payment at the time of Delivery (For UAE Only):
Cash on Delivery (CoD): You can pay cash to Awok representative delivering your product.
-Pay by Card (on Delivery): You can use your any Master or Visa card at the time of delivery to make the payment