Mamas And Papas Coupon & Voucher January,2020
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More Information About Mamas And Papas Coupon & Mamas And Papas
What is your return policy?
We offer a 30 day returns policy. You can return any unused item for a refund or exchange as long as they’re in a re-saleable condition, in their original packaging with tags still attached. This excludes items that have been personalised for you, any toiletries, underwear, swimwear and refurbished items. Items purchased in our outlet stores cannot be returned, neither can items purchased from outside Mamas & Papas KSA. Items purchased online can only be exchanged in one of our stores. Items bought in our stores cannot be returned through the online store. You can read our full returns policy here.
I want to cancel/modify my order
You can cancel your order by calling the customer care team on +971 800 888 22 (accessible from KSA). Your order can only be cancelled if it has not been processed and dispatched. If it's already being prepared, you will need to wait for your order to be delivered and then request a return.
What are the payment options?
We accept multiple types of payments on our website: credit/debit card, PayPal, Amber points or Online Credit. You can also use Apple Pay to facilitate payment. You can also choose to use our 'cash on delivery' payment method, which will enable you to purchase online and pay on delivery of your items. If you have an in-store voucher, please note that you can only use it in store.
My product is damaged or faulty, what do I do?
If you’re product is damaged or has a fault, we want to know. You have 2 options. Visit one of our stores and our experts can inspect your product for you. You can also contact our Customer Care team on [email protected], please ensure to capture and submit as many picture of the fault as possible.