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Souq Kuwait Coupon & Coupon Code January,2020

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More Information About Souq Kuwait Coupon & Souq Kuwait

Returns Policy
Souq.com has a free returns policy, where you can request to return a product purchased on Souq.com for refund within 15 days of its delivery. Our returns policy is subject to Souq.com’s terms and conditions of purchase.
If the product you receive is damaged, defective, counterfeit or not as described on the website, subject to return of the affected product to us within 15 days of its delivery and satisfaction of our assessment and validation process, you will be entitled to receive a full refund of the price paid for the product, along with any shipping fees applied. If you change your mind after delivery of a product purchased by you on Souq.com, you can also return the product to us for a refund within 15 days of its delivery
Replace or Exchange an item rather than a refund?
At the moment, Souq does not offer replacement or exchange of an item; however you can still return an item and receive a full refund.
How to Know About Upcoming Promotions and Offers?
You can subscribe to receive information about upcoming promotions and offers on Souq.com and also control the way these notifications are sent to you. To subscribe and define your preferences:
1. Log in to your Souq.com account using your registered email address and password.
2. Click on your name displayed on the top right-hand corner of the page.
3. Click on Account Settings.
4. Click on Edit against Communication and Notification Settings.
5. Choose the notifications you want to receive.
6. Choose how you would like to receive the notifications (via email or push notifications).
Coupon Codes
Coupon codes are promotional codes that can be used on Souq.com to obtain a discount on your purchase. These coupon codes can be issued by Souq.com or by its partners to be used on Souq.com, subject to their terms of issue.Coupon codes are non-transferable and there is no cash alternative. To redeem a coupon code on the website/our applications, follow the steps below:
1. Add the item to your shopping cart.
2. Click On Add Coupon and Enter Coupon Code.
3. Click Apply to apply the coupon code.
Cancelling an Order
You can cancel your order/item only before it enters the shipping phase. The option to cancel an order/item will cease to appear when the shipment has entered the shipping phase.
To cancel an item/order:
1. Log in to your Souq.com account using your registered email address and password.
2. Click on your name displayed on the top right-hand corner of the page.
3. Click on My Orders.
4. Locate the item you wish to cancel.
5. Click on I No Longer Want This Item against the item you wish to cancel.
6. Select the desired reason for cancellation of the order/item from drop-down menu.
7. Click on Complete Cancellation to complete the cancellation request.

About Souq Kuwait

Souq.com an Amazon Company is the largest ecommerce site in the Arab world. Every month, Souq.com attracts more than 41 million visits to its catalogue of more than 8.5 million unique products in 35 different categories, including, books, automotive, consumer electronics, household goods, fashion, watches, perfumes, toys, and baby products.
Established in 2005, Souq.com today operates both as an award-winning retail business and an online marketplace that allows SMEs, merchants, brands and distributors to distribute their products online. They are the biggest online shopping destination in the middle east.
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