Tajawal Promo Code January,2020
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What is the refund policy on the cancellation of my holiday booking?
Cancellations can be requested by contacting our Customer Support Team and are allowed up to 7 days prior to departure.
Refund will be processed by tajawal as per the Terms & Conditions the same day. It may take time for the money to reflect, the duration should be verified with your bank.
Please refer to the full rules on cancellation and refund in every package page in "Terms & Conditions" section.
I still haven’t received my refund. Can you please help?
There is a possibility that sometimes a transaction reversal can take longer than expected. Please feel free to contact our customer support team and we’ll ensure your request is met effectively.
What do I do if my flight is rescheduled?
Occasionally, airlines can make changes to their flight schedules to accommodate changes in equipment, routing, or capacity. Airlines may also make changes due to adverse weather, mechanical or crew issues. We will notify you by email if your booking is impacted by a planned airline schedule change. However, sometimes we do not receive advance notice, so we always encourage you to check your flight status 24 hours before departure. The airline will always offer a replacement flight as a result of a schedule change, but alternative flights are at the discretion of the airline and vary based on the rules associated with the fare of your ticket purchased. We will always work with the airline to find you an alternative flight as close to your original schedule as possible or a refund as per your convenience.
If the airline makes a decision to cancel a specific flight or route and you are not comfortable with the new flight provided by the airlines, we shall speak with the airlines to claim a refund on your existing ticket. The refund shall be proceseed to the same channel that was used to book. This refund will be subject to the airlines' approval.